How do I purchase a subscription in-app?

1. Download the Texture App from the App Store. 2. Open the Texture App 3. Select Subscribe 4. Create an account. 5. Purchase Texture with your Apple ID. After doing so you will have successfully signed up for Texture.

I have questions about my Texture subscription in Apple iTunes. How can I get help?

Apple Support is available to answer questions about your iTunes subscriptions. 1. Visit Apple Support’s website https://getsupport.apple.com/ 2. Click iTunes & Apple Music 3. Click iTunes Store 4. Click Purchases, Billing & Redemption

How can I switch from iTunes billing to billing directly through Texture?

You will first need to turn off Automatic Renewal in iTunes.  When you turn off Automatic Renewal to cancel your Texture subscription. Your subscription will stop at the end of the current billing cycle. Apple outlines how to manage your subscriptions on this page: https://support.apple.com/en-us/HT202039 Note: if you don't see “Texture” listed as a subscription: Make sure that you're signed in with the correct Apple ID. If you have questions or need assistance, please contact Texture Support here: https://www.texture.ca/en/about-us/contact-us/ Take note of the subscription end date. On the following day, you will be able to start a new subscription on https://www.texture.ca/. To start a new subscription: 1. Visit https://www.texture.ca/and sign in. 2. Enter your billing information in the Account Summary page 3. Return to the Texture homepage (click the logo in the upper-left) 4. Select the subscription of your choice: Premium or Basic

How do I cancel my Texture subscription if I purchased in-app?

Mouse over copy will read: On your iOS device: > Go to Settings > iTunes & App Store. > Tap your Apple ID at the top of the screen. > Tap View Apple ID. You might need to sign in or use Touch ID. Under Subscriptions, > Tap Manage. … > Tap on Texture > Click on “Cancel Subscription” Please note: The subscription period will automatically renew unless you turn it off no later than 24 hours before the end of the current billing period.

How do I restart my Texture subscription in iTunes?

Apple outlines how to manage your subscriptions on this page: https://support.apple.com/en-us/HT202039 If you already have a subscription purchased directly through Texture.com you should not restart your iTunes subscription or you could end up being charged by both Apple and Texture.

How can I redeem a Texture gift subscription if I already have a subscription through iTunes?

You will first need to turn off Automatic Renewal in iTunes. (For help doing this, please see https://support.apple.com/en-us/HT202039) Take note of the subscription end date. On this date, you will be able to redeem the gift subscription. Visit our gift redemption page: https://www.texture.ca/redeem Enter your gift code into the Redeem field. Click Redeem, then follow the steps to accept the Terms

I've subscribed through iTunes but the Texture app isn't allowing me to read magazines - why?

You can correct this problem by doing the following in the Texture app: 1. Open Settings 2. Tap "Restore Purchases" The app will then recognize your new subscription and allow you to read all magazines.