Texture

The Windows 8 app was released in 2013, while the Android and iPad, iPhone, iPod Touch apps were released in 2012, which is why we only support issues from 2013 onward on Windows 8 & 10.

iPad®: You can reduce the storage allocated to Texture by tapping 'Settings' at the Texture app menu (lower right) > Storage > Use less space, Standard use (recommended), Use more space, and Use maximum space. You can also choose Usage > “Delete Issues”. Lastly, you can delete individual magazines by tapping "···" or pressing and holding the cover of the issue, then choosing "Delete Issue" iPhone® and iPod touch®: You can reduce the storage allocated to Texture by tapping 'Settings' at the Texture app menu (lower right) > Storage > Use less space, Standard use (recommended), Use more space, and Use maximum space. You can also choose Usage > “Delete Issues”. Lastly, you can delete individual magazines by swiping left and tapping "···" or pressing and holding the cover of the issue, then choosing "Delete Issue" Android™: You can reduce the storage allocated to Texture by tapping 'Settings' in the top navigation bar >  Maximum Storage > “Select maximum storage app can use” > 25% or 10%

On some tablets certain functions may cause the tablet to become less responsive, and the tablet may think the Texture app has stopped responding.  If you are prompted with "Application is not responding: Force Close or Wait" during use, please choose "Wait".  This will provide the tablet the required time to process all the requests and to launch the app and/or magazine.   To minimize these messages: - Download magazines fully before reading - Download one magazine at a time - Do not perform other tasks in other Android apps in the background, such as video streaming or downloading data

Please try each of these steps: 1. Sign out of the app, close the app, tap on it to open again, then try again. 2. Power off/on your tablet, then try again. 3. Clear the app's memory (note: this will log you out).  From your Android™ Applications Menu: Settings > Applications / Apps > Texture > Force Stop Tap Clear Cache [OK] Restart the app and try again. 4. Clear the app's memory and data (note: this will erase any magazine issues you’ve already downloaded to the tablet and log you out).  From your Android™ Applications Menu: Settings > Apps > Texture > Force Stop Tap Clear Cache [OK] Tap Clear Data [OK] Restart the app and try again. 5. Uninstall and reinstall the Texture app: Settings > Apps > Texture > Uninstall Install the app again from Google Play or your Downloads folder, and try again. If these steps do not help, please Contact Customer Support.